Refund Policy
Effective date: February 20, 2026
Please read this Refund Policy carefully before purchasing a subscription to Velocity Labs.
1. No Refund Policy
All purchases made through Velocity Labs are final. We do not offer refunds, credits, or exchanges for any subscription payments, including monthly or annual plans.
2. Cancellation
You may cancel your subscription at any time through your account dashboard. Upon cancellation, you will retain access to Pro features until the end of your current billing period. No partial or prorated refunds will be issued for unused time.
3. Free Tier
Velocity Labs offers free tools that you can use at no cost before upgrading. We encourage you to take full advantage of the free tier to evaluate our platform before committing to a paid subscription.
4. Billing Issues
If you believe you were charged in error (e.g., duplicate charges or unauthorized transactions), please contact us at support@getvelocitylabs.com within 7 days of the charge. We will review your case and resolve any legitimate billing errors.
5. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
Questions about this policy? Contact us at support@getvelocitylabs.com